People

In the Person tab, you will see a list of all the people in your program.

The default view is All, but you can select the tabs at the top of the list to select from:

  • Review - applications submitted that require review
  • Not Started - users created but application not started
  • Submitted - applications submitted
  • Approved - applications that have been approved
  • Declined - applications that have been declined

You can click the Filter button to filter by Name, Email, Person ID, or Created Date.

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If you wish to view or edit the details of a person in your program, search for them by phone number or click on their name in the list of People. Here's a breakdown of the Details sections, and what actions you can take.

  • Personal Information - view or edit info such as DOB, phone number, address, and email

  • Documents - view or add documents to support the application

  • Business - any businesses associated with the person

  • Accounts - any accounts associated with the person

  • Cards - any cards associated with the person
  • Risk Insights - risk analysis output from KYC process
  • Activity Log - a running log of all platform activity for the person
  • Operator Notes - where an operator can log any notes for future reference

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