Accounts

Learn more about Accounts on the Solid FinTech Platform

Account Types

• Checking Accounts
• Card Accounts
• Family Accounts
• Clearing Accounts
• Funding Accounts
• Fallback Accounts

Account Controls

• Account Transaction Limits
• Closing Accounts

Funding

• Fund Account or Receive Funds via Intrabank
• Fund Account or Receive Funds via ACH
• Fund Account or Receive Funds via Wire
• Fund Account or Receive Funds via Check Deposit

Payments

Learn more about Payments on the Solid FinTech Platform

Card Transactions

• Card transaction subTypes

Intrabank

• Make a Payment or Send Funds via Intrabank

ACH

• ACH Transfer Flow
• Types of ACH Transactions
• Make a Payment or Send Funds via ACH
• Real Time Authorization (RTA) for ACH Pulls
• ACH Cut-off Times
• ACH Returns & Reversals
• See all 7 articles

Wire

• Make a Payment or Send Funds via Domestic Wire
• Make a Payment or Send Funds via International Wire
• Wire Cut-off Times

Cross-Border Payments

• Cross-Border Country Playbook

Check

• Make a Payment or Send Funds via Check

Cards

Lear more about Cards on Solid FinTech Platform

Card Art & Mailer

• End User Support Phone Numbers for Cards
• Physical Card Art
• Mailer Art
• Card submission, printing, and shipping timelines
• Damaged cards
• Virtual Card Art
• See all 8 articles

ATM

• Debit Card PIN
• ATM Access & Locations

Card Controls

• Digital Wallet in-app push provisioning
• Real Time Authorization (RTA) for Card Transactions
• Allowing/Blocking by Merchant Category Codes (MCC)
• Allowing/Blocking by Merchant Name

Program Management

Onboarding, compliance, and customer success

Onboarding

• Onboarding Flow Diagram
• Program Configuration

Implementation & Launch

• Reserve Deposit
• Enabling reCAPTCHA for Web, Android and iOS apps
• End User Notifications
• Go Live
• Post Launch Requirements

Integrations

• Customize the Persona IDV experience
• List your program on Plaid
• Solid Card Rewards
• Solid Fintech Program Rewards Terms - Powered by Dosh

Compliance

• Know Your Customer (KYC)
• Know Your Business (KYB)
• Complaints
• CAN-SPAM Act Compliance
• Solid Security update - AWS compliance
• Solid Security Protocols
• See all 16 articles

Customer Success

• Overview of Client Support
• Help Desk Ticketing Guide
• Disputes

Risk & Fraud

• Risk Management
• Identity Verification (IDV)
• Reducing Risk of ACH Returns
• ACH Return thresholds
• Suspicious account activity
• Unusual Activity Report (UAR)

Bank Partners

• Solid’s Partner Banks

Dashboard

Take control and oversight of your FinTech program via the Solid Dashboard.

Using the Dashboard

• Overview
• Persons
• Businesses
• Families
• Accounts
• Payments
• See all 20 articles

Developer Tools

• Dashboard Release Notes
• Using API logs to investigate customer issues
• Developer Tools